Stream

Global price adjustments are used to create a global markup that applies across the board to all current & future 3rd party channels

Global Price Adjustments

This article will show you how to have different markups for different 3rd party channels

Individual 3rd Party Price Adjustments

How to set hours for your menus on Stream

Setting & Editing Menu Hours

This article will show you how to adjust your preptime and save it for all your connected channels

Setting Your Preptime

This article will show you how to set your tax rate which will ultimately be used by your connected 3rd parties

Setting Your Tax Rate

This article will show you how to remove categories and the items within it the categories from the menu

How to Remove a Category from the Menu

How to make items and modifiers unavailable on Stream

86'ing Items & Modifiers on Stream

This article will show you how to remove items from categories and menus

Remove Item From Category & Menu

This article will show you how to edit your modifier rules

How to Edit Modifier Rules

This article will show you how to remove a modifier from a modifier group

How to Remove a modifier from a modifier group

This article will show you how to delete a modifier group so that it removes that modifier group from every item that carries it

How to Delete a Modifier Group

This article will show how to remove a modifier group from one item. This removal will not affect any other items the group belongs to

How to Remove a Modifier Group from a Single Item

This article will show you how to point specific menus to specific 3rd party channels

How to Add/Point Specific Menus to your 3rd Party Channels

This Article will show you how to Pause your connected delivery and online ordering channels

How to Pause your Delivery/Online Ordering Channels

This article will show you how to unarchive items and bring them back to your library/menu

How to Unarchive Items

This article will show you how to add an "alcohol" tag to items that require it to be listed on 3rd party sites

How to Tag Items as Alcohol

This article will show you how to bulk tag items such as alcohol

How to Bulk Tag Items

This shows how you can create multiple menus such as breakfast, lunch, dinner etc.. with day parts

How to Create a Multiple Menus

This article will show you how to delete POS locations and integrations

How to Remove a POS location

This article will teach you how to utilize orgs to create orgs to manage franchisee's, separate brands, or separate billing between stores

Creating & Utilizing Organizations

This Article will show you how to bulk increase items in a particular category

Bulk Editing Price by Category

This will show any error you may come across, the reason for it and how to resolve it

Understanding Order Errors

This article will show you how to add a member of your team to locations and set permissions levels for that member

How to Add Members to Locations

This article will show you how to add holiday hours for your 3rd party channels

Adding Holiday Hours

This article will show you how to remove and entire POS integration or specific POS locations

How to Delete POS Locations

This article will show you how to add virtual/ghost kitchens into your account

How to add a Virtual Location

This article will walk you through how to make items exempt from Tax on the 3rd party sites

Creating Item Level Tax Exemptions

This article will show you how to make items unavailable for a set duration of time

How to Snooze Items

By setting a prep time schedule you can set lower/higher prep times on certain days and times throughout the week when you're slow/busy

Setting a Prep Time Schedule

By enabling this feature we will use the kitchen capacity you set to automatically throttle orders as soon as capacity is reached

How to enable Kitchen Capacity for Automated Order Throttling

This article will show you how to edit email alerts that members can receive

Editing Alerts for Members

Below we describe all the icons used within the Stream product to identify certain states within your integrations.

What do the status icons mean?

This article will walk you through how to delete a menu for one or all locations.

How to Delete a Menu

Please see this guide on how to remove overrides.

How To Remove Overrides

This article will show you how to set your pickup/takeout pricing on 3rd party to match your POS price.

How to Set Pickup Pricing to Match POS Pricing

This article will show you how to delete a merchant from within an organization on Stream

How to Delete a Merchant within an Organization

Follow the below steps to create an EU account on Stream

How to Create an EU Stream Account 🇪🇺

Follow the below steps to create an AU Stream account

How to Create an AU Stream Account 🇦🇺

Easily view and download your invoices anytime from your account dashboard.

View & Download Billing History

This guide walks you through the steps to cancel your active Stream subscription and delete your account.

How to Cancel your Stream Subscription

This guide shows how to view and confirm your menu’s active hours in Stream, ensuring your menus are available at the correct times across all ordering channels.

View Menu Hours

This article will explain where your alerts are for your location, along with information as to what the alert is for, and information on how to resolve it.

Understanding Alerts

This guide will show you how to edit when future orders will fire to your POS

Setting Scheduled and Future Order Preferences

This article will show you how to update your time zone on Stream

How to change your Time Zone

Marc Marras

George

Kenneth Konarzewski

General menu editing and commonly asked questions

FAQ's

Find answers and get help from Intercom Support and Community Experts

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