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How Do I Get Started with Stream (EU)?

A simple 6-step guide for new restaurants setting up their Stream account, from creating an account to contacting support.

Written by Gildas Burnel

Welcome to Stream 🚀

Setting up Stream takes six easy steps. Do them in order — each one unlocks the next.

Step 1: Create your Stream account

Go to streamorders.com and click Get Started. Click the flag in the top right and choose EU 🇪🇺, then click Sign up and fill in your details and business name.

📖 Full walkthrough with screenshots: How to Create an EU Stream Account

Step 2: Connect your POS (point-of-sale system)

Your POS is the till/register system your restaurant already uses. Stream connects to it so orders can flow through automatically. Pick the guide for your system:

Don't see your POS listed? Check our help centre Home | Stream Help Center

Step 3: Subscribe

Once your account and POS are set up, you'll be asked to choose a subscription plan and enter your billing details to activate your account. If you're not sure which plan is right for your restaurant, message Stream Support (Step 6) and we'll help you pick.

Step 4: Adjust your menu

Before anything goes live, take a moment to check your menu carefully — this is exactly what your customers will see and order from, so make sure you're happy with it before you publish.

✅ Double-check prices, photos, and descriptions before moving on — once published, this is what goes out to the delivery apps.

Step 5: Connect your delivery apps (DSPs)

A DSP is a delivery app like Deliveroo or Uber Eats. Connect the ones your restaurant works with:

Don't see your delivery app listed above, or want the full list? See Connecting 3rd Parties for every supported platform.

Step 6: Need help? Chat with us

You can reach Stream Support any time using the chat bubble inside your Stream account, usually in the bottom-right corner of your screen. Just click it and type your question — Fin, our AI agent can answer most of your question, or a member of the Stream team will get back to you as soon as possible.

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