Before you sign in or sign up, Stream asks where you operate. This article tells you how to choose your region and how to switch region.
What is the region step?
Each Stream account is in one region. Before you sign in or sign up, you choose where you operate. You can choose North America, Europe or Other regions. Your own region is already selected.
How to choose your region
1. Start to sign in or sign up. Stream shows the region step first.
2. Look at the region that is already selected. This is your own region.
3. To use your own region, continue to sign in or sign up.
4. To use the other region, select it. Stream opens the Stream site of that region. Your email address is already filled in.
How to switch region on the sign-in page
The sign-in page shows your region as a label.
1. Find the region label on the sign-in page.
2. Select Switch region.
If you operate in Other regions
Please contact us at [email protected].
Good to know
Your own region is already selected on the region step.
If your email address has no account in this region, the sign-in page tells you. It also links to the other region.
On the sign-up page, the phone country follows the region.
Customers in Australia can choose "North America" region.
Troubleshooting
The sign-in page says my email address has no account in this region.
Your account can be in the other region. Use the link in the message, or select Switch region, and choose the other region.
I chose the wrong region.
On the sign-in page, select Switch region and choose your region again.
The region step does not work as described.
Contact Stream support at [email protected] with your location and a description of what you saw.