1. From the Menu page click on the + icon
2. Select JET
3. Click Connect
4. Locate your JET id by logging into your merchant portal
Navigate to the location you want to connect, click on your Profile and you can find the ID there
5. Enter your ID for the location(s) you want to connect
6. Click on Continue to complete the integration
NOTE: After clicking continue your integration will be submitted and processed within 5-10 business days.
Troubleshooting
Nested modifier groups showing restricted selections
JET does not support nested modifiers in the same way some POS systems structure them. When an item contains nested modifiers, JET treats the parent (second-layer) modifier groups as required and enforces a fixed min/max selection of one. This is a platform limitation on the JET side rather than an issue with your configuration or the integration itself. Because of this logic, any modifier group that sits above a nested modifier is automatically forced to "pick exactly one", which is why you may see restrictions on selections.
Recommended fix: Add a "No change" option within the affected modifier groups in your POS. This satisfies JET's requirement for a selection while still giving customers a clear way to proceed without altering the item. This is the fastest and least disruptive fix — it avoids the need to restructure the menu or split items.
Longer-term alternatives would involve restructuring the menu (for example, separating meal vs. non-meal items), but the above approach will get things working correctly with minimal changes.
