Why Is This Information Missing?
Stream sends the full order to your Clover POS, including the customer's name, phone number, and delivery address. Whether that information prints on your order or kitchen ticket depends on a receipt display setting inside Clover itself.
How to Show It on Your Tickets
You can turn this on from either the Clover dashboard or the Clover device.
From the Clover dashboard:
Go to Settings → View all settings → Transactions → Order Receipts.
Click Edit.
Under Order Identification, check Show customer information.
Save your changes.
From the Clover device:
Go to Setup → Order Receipts.
Under Order Identification, check Show customer information.
Once this is turned on, the customer's name, phone number, and delivery address will print on your order and kitchen tickets going forward.
Still Not Showing Up?
If you've enabled this setting and the information still isn't printing, contact support with the restaurant name, a recent order number, and if possible a photo of the printed ticket, so we can investigate further with Clover.