Your catalog needs to meet DoorDash's minimum eligibility requirements (a minimum number of items with valid UPCs) before you can begin onboarding. If your catalog doesn't yet qualify, the Connect button will be disabled and we'll show you what's missing.

From your Delivery Integrations page, select DoorDash Retail and click Connect.

We automatically pull your store name, address, and Store ID from your point-of-sale system and pre-fill the onboarding form. Review each field carefully — you'll need to confirm your store address, store name, and Store ID before continuing.

A few fields can't be pulled automatically, so you'll need to enter them yourself: your first and last name, a business phone number, your expected go-live date, and your email address.

NOTE: The email you enter here becomes your login for DoorDash's own signup page in the next step — use an email you have access to.

Once everything looks correct, click Continue. We'll send your details to DoorDash to start your onboarding request.

You'll be taken to DoorDash's own signup page (either in this window or a new tab) to finish creating your account and confirming your business details directly with DoorDash.

NOTE: If you close the tab or get interrupted partway through, you can come back and pick up where you left off — the connect flow stays open until DoorDash confirms your business has been matched.

Once you're back on your dashboard, you'll see a live status tracker showing where your onboarding stands. If DoorDash blocks or pauses your onboarding for any reason, we'll show you why and what to do next.