Before you connect: make sure your menus have hours set. Connecting a DoorDash Retail store now asks you to add menu hours first, which avoids a failed setup. To add hours, see Setting & Editing Menu Hours.
1. Click on highlight
2. Select DoorDash
3. Click on Continue to Bind
4. Locate your Store ID
NOTE: If you are unsure of where to find your store ID hover over the ⓘ to see an example: Your Store ID is at the end of your DoorDash site URL
5. Enter your Store ID
6. Click on Connect DSP
Your Retail Catalog Has now been submitted to DoorDash for review. It typically takes 2-4 weeks to process your catalog and be fully live on DoorDash
You can check back periodically for updates
In the event your onboarding fails:
Reach out to DoorDash Support to unblock your onboarding.
Email us at [email protected]
Call us at 855-222-8111
Troubleshooting
Setup asks me to add menu hours, or won't continue.
Add hours to the menu for this store (see Setting & Editing Menu Hours, linked above), then continue connecting.