Important: Only team members with the Owner permission can add or edit dispatch providers. If you don't have Owner permission, you'll see an "Action not allowed" error when you click Save. If this happens, ask an Owner on your account to complete these steps, or to update your permission level.
1. Click on Settings
2. Click on Dispatch Settings
3. Click on Select location
4. Choose your Location
5. Click on Add provider
6. Select your provider
7. Enter your provider reference ID
NOTE: This should be a unique ID for each location. You should be able to find this on your dispatch merchant portal. If you can't find this please reach out to your dispatch provider and ask them for it
8. Click on Next
9. Click Save
Good to know: live tracking on Uber Eats
If you use your own delivery drivers for self-delivery orders and also have Uber Eats connected, your courier's live location can now be shared with Uber Eats, so guests see driver tracking in the Uber Eats app the same way they would for an Uber-dispatched order. This is rolling out gradually — if you don't see live tracking yet on your Uber Eats orders, check back soon or contact Stream support.