Toast Printer Guide: Printing Your Orders
Thank you for choosing Stream! To ensure the best possible experience, please take a moment to review this guide regarding printing.
IMPORTANT: Be sure that you have dining options & revenue centers set up properly on Toast. See Guides:
We Do Not Manage Toast Printing
To set up printing for online orders (or any order types) in Toast POS, you’ll use the Toast Web Backend to configure printer routing and device settings. Here’s a clear step-by-step guide:
Step-by-Step: Set Up Printing in Toast POS
1. Log in to Toast Web Backend
Go to Toast’s back-end login and sign in with your admin credentials.
2. Go to “Device Setup” → “Printers”
Navigate to: Devices > Printers
Click + Add Printer or select an existing printer
3. Choose the Printer Type
Common options:
Order Printer (for kitchen tickets)
Receipt Printer (for customer receipts)
Label Printer (for to-go labels)
Make sure the correct device is selected (e.g., Toast printer or 3rd party supported via Ethernet/USB).
4. Assign Printer to Order Types
Under the “Routing Rules” section:
Choose which Order Types (Delivery, Takeout, Dine-in, etc.) the printer should handle.
You can also assign Menu Groups or Revenue Centers.
✅ Example:
“Kitchen Printer 1” → Route Online Orders and Takeout
“Receipt Printer” → Route All order types (including Online)
5. Set Up Printer Groups
Go to: Devices > Printer Groups
Group items (e.g., Food, Drinks) to specific printers
Example:
Food → Kitchen printer
Drinks → Bar printer
6. Enable Auto-Printing for Online Orders
Go to: Takeout & Delivery > Online Ordering
Check that Auto-Fire Orders to Kitchen is enabled (this sends orders straight to the kitchen printer)
7. Save and Test
Save your routing and printer profile
Place a test order via Toast Online Ordering or third-party integration to ensure it prints correctly
🔧 Additional Notes:
You can access Order Type Routing from:
Menu > Advanced Properties > Routing
Or from individual item setup if item-based routing is needed
📄 Official Toast Help Docs
📞 Contact Your Toast Rep / Provider If You Are Still Experiencing Technical Issues
Unfortunately, these are outside of our support scope, and we’re unable to make changes to your personal or business hardware Toast settings.