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Creating Promotions in NCR Aloha & Retrieving the Promotion ID

This guide walks you through setting up a promotion in NCR Aloha and locating the Promotion ID needed to integrate with external systems.

Marc Marras avatar
Written by Marc Marras
Updated over a month ago

Step 1: Access the Promotions Module

  1. In the Aloha Back Office system, go to:

    Maintenance > Payments > Promotions

Step 2: Add a New Promotion

  1. Click New to create a new promotion.

  2. From the drop-down, select the appropriate Promotion Type, such as:

    • BOGO – Buy One Get One

    • Combo – Combines items at a special price

    • Coupon – Adds coupon rules

    • New Price – Assigns a fixed promotional price without changing base menu prices

    • Check Reduction – Applies dollar or percentage discounts to a check .

Step 3: Define Promotion Settings

In the Promotion tab, complete the following:

  • Name: Give your promotion a clear name (max 20 characters).

  • Start/End Date: Choose the date range for the promotion.

  • Active: Make sure this is checked if you want the promotion live.

  • Type: This auto-fills based on what you selected earlier.

  • Panel Sort Order: Optional – helps organize how the promotion appears on the POS screen .

Step 4: Configure Category and Item Rules

  • Navigate to Maintenance > Menu > Categories and ensure your items are correctly categorized.

  • Promotions are tied to these categories. You may need to create a special “general category” for promo-specific items (e.g., just the rib dinner) to ensure accuracy .

Step 5: Add to FOH Screen (Optional but Recommended)

  • To show the promotion button on terminals:

    Go to Maintenance > Screen Designer > Quick Service Screen Designer > Work with Panels, and add your new promotion as a button on the interface.

Step 6: Retrieve the Promotion ID

Once saved, the system assigns a Promotion Number between 1 and 30,000. This number serves as the Promotion ID.

  • Locate this ID in the Promotion list view or the header of the promotion detail.

  • This Promotion ID is what you should pass back to our system to link the promotion.

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